How to make a payment?
We have several options where a new payment can be made from:
1. When you are on our Dashboard, you will see “Make payment” button in the top left corner.
2. If you go to the Wallets section, you can either click on the wallet and find “Make payment” in the top left corner or simply navigate on the wallet and press Make payment.
3. Finally, you can go to the Beneficiaries section, navigate on beneficiary you want to pay, and press “Pay”.
After that, the new window will pop-up. Depending on the method you used to open “Make payment”, the wallet and beneficiary fields can be auto filled. Next, please enter the amount you want to pay, type in the reference to the payment for information purposes and press “Next”. Please bear in mind that you will be obliged to attach supporting document(s) if the payment is more or equal to 10000.00.
Finally, please review the information you have entered. When you are sure that all the details are correct, please create a payment and sign it later or create and sign the payment immediately with the 2FA code.
How to repeat a payment?
First of all, please bear in mind that the payment can be repeated only when the payment has the “Completed” status.
If you would like to repeat a payment, you can find the corresponding payment in Transactions section, Dashboard or inside the wallet of the corresponding currency. Please click on the payment you would like to repeat. A new window will pop-up, on the bottom press “Repeat payment”. After that, the new payment window will appear, and you are free to make a payment as usual.
Available payment methods
We provide the following payment methods:
SEPA
SEPA stands for the Single Euro Payments Area. It is the new format for cross-border euro (EUR) bank transfers.
SEPA aims to make cross-border EUR transfers within this area equivalent to a domestic transfer within your own country.
SEPA is made up of the Eurozone and countries within the EU.
SEPA Instant
SEPA Instant is a new bank transfer technology that allows for euro transactions to be processed in seconds, regardless of the weeks’ time and day. Unlike most payment methods, the speed is independent of account provider’s underlying payment clearing and settlement arrangements.
The maximum transaction limit set by the SEPA Instant is £250,000.
SWIFT payment
The Society for Worldwide Interbank Financial Telecommunication - shortened to SWIFT - is a network that allows banks to communicate financial information securely.
SWIFT payments are offered by most banks for international money transfers, and involve a series of banks which work together to make sure your money ends up in the right place.
Your SWIFT payment can end up being moved between 1 - 3 correspondent, or intermediary banks, before reaching your recipient. SWIFT payments are the most common choice for making international payments - but they’re not necessarily the cheapest or fastest option out there.
CHAPS payment
The Clearing House Automated Payment System - CHAPS - has been in operation since 1984.
CHAPS payments are used for retail and wholesale, high value payments within the UK.
CHAPS payments are usually worth over £10,000, and can be settled immediately, making them perfect for large, and critical transfers which must be received right away.
Faster Payments
Faster Payments are available for bank-to-bank transfers within the UK, and are typically one of the quicker ways to move money between bank accounts. In most cases, Faster Payments transfer is processed in a matter of seconds.
The maximum transaction limit set by the Faster Payments operator is £1,000,000.
How to make a local GBP payment?
When creating a beneficiary, select GBP as the currency. Once done, two tabs will appear - International and Local. Select Local, enter the Account number and Sort code. Usually, you can find them on the issued invoice. After that, please make a payment to the beneficiary that you have just created with the GBP Account number and Sort Code.