How can we help?

How can I get an official letter with my account details?

Simply send us an email to support@altpay.uk with the free-form request to prepare a Reference Letter which will be signed and stamped.

A standard Reference letter contains the following information:

  • Company name
  • Company Registration Number
  • Company address
  • Currencies of wallets assigned to the account
  • Account opening date

Requisites: IBAN, BIC/SWIFT, Bank Name, Bank Address

If you require additional information on your Reference Letter, please mention it in your request.