This policy (together with our General Terms and Conditions) constitutes the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.altpay.uk you are accepting and consenting to the practices described below.
Within the meaning of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ALTPAY LTD is to be considered a data controller.
ALTPAY LTD is a company incorporated in England and Wales with company number 11347482 and whose registered office is at 372 Old Street, Suite 1, London, United Kingdom, EC1V 9LT. ALTPAY LTD is authorised by the Financial Conduct Authority as an Electronic Money Institution under the Electronic Money Regulations 2011 for the issuing of electronic money. We are included in the FCA’s Register of Electronic Money Institution firms (Firm Reference Number 900562) which can be found on the FCA website.
This policy governs our use of personal data collected from individuals and corporate entities through their browsing or provided by them completing and submitting the application form on our site www.altpay.uk.
Information you provide us. You may provide us information about you by filling in forms on our site www.altpay.uk ("our site") or by contacting us via phone, e-mail or otherwise. This includes information you provide when you submit application on our site, subscribe to our service, search for a product or service on our site, enter a competition, promotion or a survey, and when you report a problem with our site. The information you provide us may include your name, birth date, address, e-mail address and phone number, financial and credit card information and personal description, as well as information regarding your business, types of goods and services you provide, information on the representatives and shareholders of your business.
By submitting the application, you confirm that you are authorised and have the necessary consents to disclose the personal data provided in the application to us. We shall not be liable for any claim brought by any individual arising from an act or omission resulting from your failure to ensure that the transfer of the personal data was lawful.
Information we collect about you. Every time you visit our site, we may automatically collect the following information:
Use of the received and collected information
We may use the information about you in the following ways:
Information you provide to us. We may use this information:
Information we collect about you. We will use this information:
Disclosure of your information
We may share your personal data with any member of our group, which means our affiliated companies, our subsidiaries, our ultimate beneficial owners and their subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your personal data with selected third parties including:
We may disclose your personal information to third parties:
Storage of personal data
We maintain technical, physical, and administrative security measures designed to provide reasonable protection for your personal data against loss, misuse, unauthorised access, disclosure, and alteration. The security measures include firewalls, data encryption, physical access controls to our data centres, and information access authorisation controls. While we are dedicated to securing our systems and services, you are responsible for securing and maintaining the privacy of your password(s) and account/profile registration information and verifying that the personal data we maintain about you is accurate and current. We ask you not to share a password with anyone. We are not responsible for protecting any personal data that we share with a third-party based on an account connection that you have authorised.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
You have the right to access information held about you. Your right of access can be exercised in accordance with the applicable legislation. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.